Frequently Asked Questions

How much does Hubble cost?

You can build and grow your free community on Hubble for FREE, now and forever.

Even for paid membership communities NO fees will be charged till you have monetized for 4 months so that we empower your growth and success above all else. After 4 months of successful monetization, communities that use Hubble monetization tools will be charged 10% of the membership dues. This does not include Stripe transaction fees.

Why is Hubble a standalone app?

Hubble’s ultimate mission is to ensure everyone has access to their community anytime and every time they need it. For this reason , Hubble is a mobile App. We want to enable people to have the power of community right in their pockets and to be able to interact with ease no matter where they are.

Community creators need more tools to effectively manage and grow their communities. That’s why with Hubble, community admins get a desktop dashboard with additional features and power tools that help them accomplish tasks and optimize workflows. We will continue to add features to continue supporting you and your community’s growth!

Can I easily move my group from another platform to Hubble?

We have built features that allow you to easily invite your existing community members into your Hubble community. It is equally easy for new community members to join with a few clicks.

Unlike other platforms, we firmly believe that you should own your community - and we help you build your membership email list that you can take wherever you go.

How can I change my email address for my account?

We are working on features to make this change easier for you. In the meantime, shoot us a note at for assistance!

I’m having trouble connecting my Stripe account. What do I do?

We are here to help! Email and we will set up a short call to walk you through it!

How can I get in touch? I have other questions!

We would love to hear from you! Drop us a note at In the app, you can also message Astro, your Hubble community sidekick, with any questions!